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U.S. orders: Ship within 1–2 business days. Delivery typically takes 3–5 business days via USPS.
International orders: Ship within 1–2 business days. Delivery typically takes 7–14 business days depending on destination. Tracking is provided.
Import duties, VAT, and customs fees (if any) are the customer's responsibility.
Direct orders (obdai.app/shop): 30-day return window. Hardware includes a 1-year limited warranty.
Amazon orders: Follow Amazon's return policy.
App store Premium subscriptions (Google Play, Apple, Microsoft) renew automatically each month or year. You cancel through the store. No hardware included.
Premium bundles include an OBD2 scanner plus prepaid Premium for 3 or 12 months. They do NOT auto-renew. When your term ends, you'll have renewal options.
Features are identical — only billing and hardware differ.
No. Premium bundles are prepaid — you're buying 3 or 12 months of Premium upfront. When your term ends, you simply choose whether to renew. No automatic charges, no subscription to cancel, no surprises.
This is different from app store Premium subscriptions, which do auto-renew.
No. Your Premium bundle includes Premium access for the prepaid term. You don't need to subscribe through an app store.
If you're being charged by both OBDAI and an app store, you may have accidentally subscribed twice. Cancel the app store subscription — your bundle license will continue working.
OBDAI works with most OBD2-equipped vehicles: gasoline 1996+ and diesel 2004+ in North America. That covers the vast majority of cars, trucks, and SUVs on the road.
Your Premium bundle includes:
• OBD2 Bluetooth adapter (Gen 1 or Gen 2 depending on your order)
• Premium license code on a sticker inside the package
• Quick-start instructions
Your license code is also emailed immediately after purchase — so you can start using Premium right away if you already have a compatible adapter.
Three steps:
1. Download the OBDAI app (iOS, Android, or Windows)
2. Sign in or create an account
3. Go to Settings → Redeem Code → Enter your license key
Your Premium access activates immediately across all your devices.
Yes — all of them. Sign in with the same account on your phone, tablet, and laptop. Premium syncs automatically across iOS, Android, and Windows.
One purchase. Every device you own.
Yes. The license code can be activated by anyone on their own device. Just give them the code — they redeem it, they get Premium.
This makes OBDAI bundles ideal for gifts, or for businesses purchasing codes for employees or fleet vehicles.
"Finally found an OBD2 scanner that actually works with my 2018 F-150. The AI diagnostics are incredible - it doesn't just show codes, it explains what's wrong in plain English and shows me exactly where to look under the hood. Saved me $200 at the dealer just last week when it diagnosed a faulty oxygen sensor. The bundle made setup foolproof"
Mike Rodriguez
"I run a small shop and this bundle has paid for itself ten times over. The AI doesn't just read codes - it gives me repair estimates, shows me exactly which parts to order, and even suggests the most cost-effective fix order when there are multiple issues. Had a customer's BMW with three different fault codes, and OBDAI told me which one was the root cause. Fixed it in 20 minutes instead of spending an hour chasing shadows. My customers love that I can show them the problem on screen with actual photos."
Dave Thompson Thompson's Automotive