Amazon Quick Start

Purchased from the OBDAI Shop? Click here for Quick Start →

Step 1

Download the OBDAI App

Install it now. You'll open it later after activation.

📱 Your license works on all your devices — phone, tablet, and computer.

Step 2

Sign In to Create Your OBDAI Account

Tap the button below. You'll be taken to a login screen, then brought back here.

⚠️ THIS IS PERMANENT

The login method you choose here is your OBDAI account forever.

If you sign in with Google now, you must always use Google to sign in — in the app, on every device. Using a different method (like Apple) creates a separate account without your license.

Step 3

Activate Your License

📦 You'll need your License Code (on the card in your package) and your Amazon Order ID (from amazon.com/orders or your confirmation email).

⚠️ READ YOUR CODE CAREFULLY ⚠️

The characters on your license card can be tricky to read. Watch out for:

1 ≠ I

The number ONE vs the letter I

0 ≠ O

The number ZERO vs the letter O

On the card inside your package. Dashes are added automatically. Looks like: OBDAI-A1-XXXX-XXXX

Amazon Amazon Order ID

Dashes are added automatically — just type or paste the numbers.
Find at amazon.com/orders or in your order confirmation email.

👆 Complete Step 2 above to unlock this form.

Step 4

Open the App & Sign In

Open OBDAI on your phone, tablet, or computer.

Tap the ☰ menu"Login" → Sign in with the same method you used in Step 2.

Used Google above? Use Google in the app. Used Apple? Use Apple. They must match.

✅ Your Premium status will appear automatically.

No code to enter in the app. It syncs through your account.

Signed in but don't see Premium? Tap ☰ menu → "Restore Purchases". Still not working? Tap here for help.

Step 5

Plug In & Connect

1. Plug the scanner into your OBD2 port (under the dash, driver's side)
2. Start your vehicle
3. In the app, tap "Scan for Devices"
4. Select "OBDAI" or "OBDII BLE" → tap "Connect"

Scanner not showing up? Make sure Bluetooth is on and the vehicle is running. More troubleshooting →

Common Error Messages

"Invalid license code format"

Must be exactly: OBDAI-A1-XXXX-XXXX with dashes. Case doesn't matter.
Most common mistake: The second group is A + the number 1 (one), NOT the letter I. Also watch for the number 0 (zero) vs the letter O.

"Invalid Amazon Order ID format"

Must be: 123-4567890-1234567 — three groups of numbers separated by dashes. Dashes are required. Find it at amazon.com/orders. Tip: copy & paste it to avoid typos.

"License code already claimed"

Each code works once. If you already activated it, sign into the app with the account you used during activation.

"Amazon Order ID already used"

One license per order. Contact us if you think this is wrong.

"Order not found"

Double-check the Order ID. New orders can take up to 24 hours to sync.

"Order status is Pending"

Your order must be shipped before you can activate. Wait for Amazon to process it.

Stuck? We're here to help.

Include your Order ID and License Code so we can look it up immediately.

Contact Support

We respond within 24 hours, 7 days a week